Cashsweep1 Privacy Policy – Malaysian Player Personal Data Protection

1 Introduction and Scope of This Policy

Cashsweep1 is an online gaming platform operating in Malaysia, committed to protecting the privacy of every individual who interacts with our services. This Privacy Policy clearly and transparently explains how we collect, process, store, and safeguard your personal data in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA).

This policy applies to all users of the cashsweep1 platform, including website visitors, account applicants, and active registered members. It covers all points of interaction with cashsweep1 — whether through our official website, Android and iOS mobile apps, or any of our official communication channels.

We understand that your trust is the most valuable asset to cashsweep1. That is why we never take lightly our responsibility to protect your personal information. Every decision involving user data is made with your security and privacy as the top priority.

2 Types of Personal Data We Collect

2.1 Data You Provide Directly

When you register an account, use the platform, or communicate with the cashsweep1 support team, we may collect the following information:

• Full name as stated in official identification documents
• Active email address and mobile number
• Date of birth for minimum age verification purposes
• Identity document (national ID or passport) for the KYC process
• Bank account details or digital wallet information for payment processing
• Current residential address for verification and compliance purposes

2.2 Automatically Collected Data

When you use the cashsweep1 platform, our systems automatically record certain technical data required to ensure smooth and secure platform operations:

3 Data Collection and Processing Purposes

Cashsweep1 collects and processes your personal data only for legitimate and necessary purposes. We do not collect data beyond what is required for the stated purposes. The following are the primary purposes for which your data is used:

3.1 Platform Operations and Account Management

• Processes account registration and verifies your identity through the KYC process
• Enables secure access to your account and verifies each login session
• Processes deposits and withdrawals accurately and securely
• Provides complete transaction records for your reference
• Manages promotions, bonuses and VIP loyalty programmes you are eligible for

3.2 Security and Fraud Prevention

A large portion of the data we collect is used to protect you and the platform from unlawful activity. The cashsweep1 security system analyses activity patterns to detect suspicious login attempts, unusual transactions and potential money laundering in accordance with Malaysia's legal requirements.

3.3 Communication and Customer Support

We use your email address and phone number to send important transaction notifications, security alerts, policy updates and customer support communications. You may opt out of marketing communications at any time without affecting your core account services.

3.4 Legal and Regulatory Compliance

Cashsweep1 is required to retain certain records and report specific activities to the relevant authorities in Malaysia in accordance with applicable legal obligations. Data processing for these purposes is mandatory and does not require your separate consent.

4 Data Sharing with Third Parties

Cashsweep1 does not sell or rent your personal data to any third party for marketing or commercial purposes. However, there are limited situations where we need to share your data with trusted third parties for legitimate operational purposes:

4.1 Payment Service Providers

To process your deposits and withdrawals, cashsweep1 shares the necessary information with licensed payment providers such as FPX processors, DuitNow providers, and licensed e-wallet operators in Malaysia. This data sharing is limited to the minimum required to complete your transactions.

4.2 Regulatory Authorities

Cashsweep1 will disclose the required data to the relevant authorities when mandated by law, court order, or valid legal process. This includes reports required under Malaysia's anti-money laundering laws.

4.3 Technical Service Providers

Third-party technical service providers such as cloud computing platforms, email service providers and customer support systems may process your data on behalf of cashsweep1. They act as data processors and may only use your data in accordance with our strict instructions.

5 Data Security Measures

Cashsweep1 implements a range of technical and organisational security measures to protect your personal data from unauthorised access, loss, destruction, or accidental disclosure.

5.1 Technical Protection

• 256-bit SSL encryption for all data transmitted between your device and cashsweep1 servers
• Data encryption at rest for all sensitive data stored in our databases
• Two-factor authentication (2FA) available to all member accounts as an additional layer of protection
• 24/7 security monitoring by our cybersecurity team to detect real-time threats
• Regular security testing including penetration testing by independent security auditors

5.2 Organisational Controls

Internally, access to members' personal data is restricted to staff who require it to carry out their legitimate job functions. All cashsweep1 staff who handle personal data undergo comprehensive data protection training and are bound by strict confidentiality agreements.

6 Cookies and Tracking Technologies

6.1 Types of Cookies Used

Cashsweep1 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website. The following are the types of cookies we use:

• Session Cookies (Required): Required to enable core platform functions such as maintaining your login status and cart contents. These cookies cannot be disabled.
• Functional Cookies: Saves your preferences such as language, time zone and display settings to deliver a more personalised experience.
• Analytics Cookies: Helps us understand how users interact with the platform for continuous improvement purposes. Data collected is aggregated and does not identify you individually.
• Security Cookies: Used to verify users, prevent fraudulent use of credentials, and protect user data from unauthorised parties.

6.2 Cookie Management

You can manage or delete cookies through your browser settings at any time. Please note that disabling certain cookies may affect platform functionality — for example, disabling session cookies will prevent you from staying logged in to your cashsweep1 account.

7 Data Retention Period

Cashsweep1 does not retain your personal data for longer than is necessary for the purposes stated in this policy. Our data retention periods are as follows:

Once the retention period expires, your data will be securely deleted or anonymised so that it can no longer be personally linked to you.

8 Your Rights Under PDPA

As a data subject under Malaysia's Personal Data Protection Act 2010, you have the following rights regarding your personal data held by cashsweep1:

To exercise any of the above rights, you may submit a request through the privacy settings section of your cashsweep1 account or by contacting our support team. We will process your request within 14 business days. For complex cases, this period may be extended, and you will be notified accordingly.

9 Children's Privacy Protection

Cashsweep1 does not provide services to individuals under the age of 18, and we do not knowingly collect personal data from minors. Our platform is equipped with strict age verification controls during the registration process.

If we determine that we have inadvertently collected personal data from a minor, we will take immediate steps to delete that data and close the account in question. If you become aware that your child has registered an account at cashsweep1, please contact our support team immediately.

10 Amendments to This Privacy Policy

Cashsweep1 reserves the right to amend this Privacy Policy from time to time to reflect changes in our practices, new legal requirements, or platform improvements. Any material amendments will be communicated to you via:

• In-app notifications on the cashsweep1 mobile app with a summary of key changes
• Email notification to your registered address at least 14 days before changes take effect
• Notices prominently displayed on the platform's home page

Continued use of the cashsweep1 platform after the effective date of any amendment constitutes acceptance of the updated policy. If you do not agree with the changes made, you have the right to close your account and request data deletion before the new policy takes effect.

11 How to Contact Us Regarding Privacy

If you have any questions, concerns, or complaints regarding this Privacy Policy or how cashsweep1 handles your personal data, our Data Protection Officer (DPO) team is ready to assist you.

You may also lodge a complaint regarding personal data protection with the Department of Personal Data Protection (PDPD) of Malaysia if you believe your rights under PDPA 2010 have been violated and cashsweep1 has failed to resolve your complaint satisfactorily.